LUMERA CLEANING CO.
Service Agreement
Designed to ensure a seamless, refined, and dependable experience from booking to completion.
Scope of Service
Each service is tailored to your selected package. Adjustments may be made if the home condition differs from the booking details.
Property Access
Timely access is required. Inability to enter may result in cancellation or lockout fees.
Home Preparation
Light organization allows us to focus on detail. Excess clutter may impact cleaning results.
Professional Supplies
We arrive fully equipped with high-grade products and tools for a consistent, elevated finish.
Damage Policy
Any concerns must be reported within 24 hours. Pre-existing or unsecured items are not covered.
Satisfaction Guarantee
If anything was missed, we’ll return promptly to make it right—your experience matters.